FAQ

Q: Is Speedster Autoworks an authorized dealer on the parts you sell?
A: We guarantee all parts we sell to be genuine and authentic. We are a direct authorized dealer for every part we sell or buy from a master distributor that is authorized.
Q: Where are you located and what are your hours?
A: We are located in Jakarta, Indonesia (UTC+07:00) and we are open 24 hours from Monday to Saturday for any inquiries and orders from our customers.
Q: What types of payment do you accept?
A: We accept Bank Transfers (to Indonesian banks).
Q: What company do you use to ship?
A: We can use any of the delivery services which agreed with the customer by the discussion in the email and/or WhatsApp.
Q: How can I cancel an order?
A: You cannot cancel the order once you have done the payment and the transaction recorded by our team. But if you insist on cancelling your order and decide to cancel the order, the first thing you must do is contact us in the email or WhatsApp and we will check with our suppliers if it's possible to cancel the order and refund your money.
Q: What is your phone number?
A: We recommend you to contact us via Email and WhatsApp mentioned above but if you need to call us, you can call us via office number (+62)21-7349-2072, in office hours (9AM-5PM) on Monday to Friday.
Q: Mailing Address (not for returns or shipments)
Speedster Autoworks
Ruko Nuansa Asri Cipadu Blok A1-03
Jl. K.H. Wahid Hasyim, Kel. Jurangmangu Timur, Kec. Pd.Aren,
Tangerang Selatan, Banten, 15222

Phone Number:

+6287715032001

Email:

info@speedsterauto.com